Keeping your account safe and secure is a high priority! We've now added Text Fraud Alerts as part of our debit card protection program.
You'll now receive text alerts when suspicious activity is detected on your Marion County Bank debit card.
If you receive a "fraud alert," reply Yes or No to confirm or deny the activity. If you reply "No," (that the card activity is not yours and the activity is fraudulent) you'll receive a follow up text to let you know that a SHAZAM fraud specialist will call you soon to help protect your account. SHAZAM will also automatically block your debit card to prevent any additional fraudulent activity.
If you reply "Yes," (that the card activity is yours and is legitimate) you can continue to use your debit card as normal. If you don't reply to the text, or your phone number is not a mobile number, we'll attempt to reach you via automated voice call.
Text message alerts from: 72718
Automated phone calls from: 855-219-5399
Make sure to save these numbers to your contacts so you don't miss any alerts. This added protection to your debit card is automatic and text message alerts are free. If you'd like to update your mobile phone number with us so you don't miss these important alerts, please contact us at 641-628-2191.
If you have any questions, or ever see a suspicious transaction on your debit card, please call 641-628-2191.
If you don't have a Marion County Bank debit card, now's the perfect time to add the convenience and security to your checking account. Stop in and see any Customer Service Representative to discuss the benefits of a Marion County Bank debit card today.
Important: We will never request card or account information via text, phone or email. SHAZAM is our debit card processor.