Is there a difference in how cardholders use chip cards?

Yes, cardholders will insert the chip card into the reader. The card stays in the terminal during the transaction, similar to the way some ATMs work today. If cardholders swipe a chip card’s magnetic stripe on a terminal turned on to read chip cards, the terminal may require them to insert their card into the chip reader. Cardholders will also need to remember to pocket their card when done. Online purchases are conducted in the same way as magnetic stripe cards today.