Bill Pay FAQs

Payments are sent one of two ways—electronically or by paper checks. The majority of payments are delivered electronically. Your payment information, such as your account number, is sent via secure transmission. All other payments are made by paper checks that are mailed via the U.S. Postal Service.

Generally, your payment is received within 2 to 7 days, depending on whether or not it is sent electronically or via paper check.

Payments that are sent electronically are withdrawn from your account on the payment date.  Payments that are sent by paper check are withdrawn when the bill pay check is cashed by the payee.  

The first step is to enroll in Bill Pay:

1. Log in to your digital banking account through our website or mobile app.
2. Click "Move Money" from the menu bar.
3. Under Bill Pay Enrollment, click “Enroll Now.”
4. Enter the requested information.

 You are now enrolled in Bill Pay!

Next, add payees (the company or person you want to pay) to begin paying bills.  Follow these steps.

1. In the “Move Money” section of digital banking, go to “My Payees.”
2. Click the +
3. Enter the requested information. Typically, this information can be found on your latest bill statement.

Once you add your payee, you can start making payments in seconds.

eBill is a feature that allows you to receive and pay electronic versions of paper bills directly from your Online Bill Pay account.

eBills are delivered directly to your Online Bill Pay account. Once you set up an individual eBill for a company you do business with, an eBill comes directly from that payee to your account. Examples of businesses that offer eBills are cable service providers, phone service providers, utility providers and credit card companies.

Online Bill Pay is a service that allows you to pay virtually anyone or any company through your online banking account. You determine who you want to pay, when you want to make the payment and which account you want the payment to come from. It's safe, secure and easy to use.

You can pay virtually any business or individual with a mailing address within the United States and Puerto Rico. For example, you can pay utilities, cable bills or credit cards, or individuals such as a landlord, babysitter or relative.

Bill Pay is free for all Marion County Bank customers and can save you time and money.  

Here's a quick list of the many ways you can benefit from using Bill Pay.

1. Save time. With Bill Pay, you can receive and pay your bills online, all in one place. That means no more visiting multiple websites to pay bills or trips to the post office to mail checks. In addition, smart features such as recurring payments allow you to automate regular bill payments.
2. Save money. Paying bills online saves on postage, envelopes, late fees and checks. If you pay just 10 bills per month, you can easily save over $110.00* per year.
3. Stay organized. Your payment history is stored in your online account, so you won't have to sort through paper receipts or visit multiple websites to access past transactions.
4. Gain peace of mind. Paying bills electronically means no risk of mailed checks getting lost or stolen. Plus, you can stop worrying about missing a bill payment when you set up reminders and automated recurring payments.
5. Help the environment by saving paper. With Bill Pay, there are no checks to write or envelopes to mail. That's good news for you and the environment.

*Savings are approximate and based upon the average annual cost of stamps, envelopes and checks required for paying 10 bills per month.