Notifying us if you're traveling helps us monitor legitimate and fraudulent activity that may occur on your debit card. We continue to monitor for fraud no matter where you are since fraud can occur at any time, any place and even while you are traveling. By completing this form, we are able to better determine if flagged activity is fraudulent.
Important travel tips:
-Make sure you have multiple forms of payment with you while traveling.
-Use your debit card as a debit card with a PIN when possible.
-If you are driving to your vacation destination, please list states you will be traveling through.
-For your protection, debit cards have daily purchase and ATM withdrawal limits that can be increased, if needed. Please contact our Card Services Department at 641-628-2191 to make a temporary increase.
Shazam Falcon Fraud contact: 1-855-219-5399
Lost/Stolen Debit Card contact: 1-800-383-8000